Improve Post-DischargeFollow-Through for Haitian Patients
MediCreole helps healthcare organizations support Haitian Creole-speaking patients through bilingual follow-up, medication guidance, appointment reminders, and post-discharge navigation.
MediCreole supports continuity of care and patient navigation. We do not diagnose, prescribe, or replace the clinical care team.
MediCreole helps healthcare organizations support Haitian Creole-speaking patients through bilingual follow-up, medication guidance, appointment reminders, and post-discharge navigation.
MediCreole supports continuity of care and patient navigation. We do not diagnose, prescribe, or replace the clinical care team.
Clear follow-up in Kreyòl helped our family stay on track.
Patient family
Post-discharge support
Why Post-Discharge Communication Matters
Patients often leave care overwhelmed or confused. Language barriers, medication changes, family questions, and overloaded care teams can make follow-through harder than the discharge plan assumes.
Discharge Confusion
Patients often leave care overwhelmed by instructions, medication changes, and next steps.
Missed Follow-Ups
Language barriers and scheduling friction increase the risk of missed appointments and delayed care.
Medication Misunderstanding
Medication instructions can be difficult for patients and families to apply once they are home.
MediCreole helps bridge the gap between discharge and recovery.
Common Gaps
With MediCreole
Simple Bilingual Follow-Up Support
A practical workflow for keeping Haitian Creole-speaking patients informed and connected after discharge.
Patient is enrolled after discharge
Care teams identify eligible patients and hand off the follow-up plan, key medications, and next appointments.
Bilingual guidance and reminders begin
MediCreole delivers SMS follow-up, appointment reminders, medication guidance, recovery check-ins, and culturally competent communication.
Patients stay connected during recovery
Patients and families receive clear next steps, helping reduce confusion and strengthen continuity beyond the visit.
Built for Clinics & Community Providers
Improve post-discharge follow-through for Haitian Creole-speaking patients with bilingual navigation that extends support beyond the visit.
What MediCreole Supports:
Ready to extend support beyond discharge?
Support that reaches patients after discharge
Bilingual follow-up helps patients and families act on care instructions with more confidence.
After the ER visit, I did not understand my medications or what appointments to make. MediCreole helped us follow the plan in Creole.
Apre vizit ER la, mwen pa t konprann medikaman yo, e mwen pa t konnen ki randevou pou m pran. MediCreole te ede nou suiv plan an an Kreyòl.
The doctor gave me a long paper with many English words. I did not know where to start. The follow-up helped me with medications and the appointment.
Doktè a te ban mwen yon papye long avèk anpil mo anglè. Mwen pa t konnen ki kote pou kòmanse. Swivi a te ede m ak medikaman yo ak randevou a.
They told me I have diabetes. The follow-up helped my family understand next steps, how to take medications, and what to ask the clinic.
Yo te di m mwen gen dyabèt. Swivi a te ede fanmi mwen konnen pwochen etap yo, kijan pou pran medikaman yo, ak ki kesyon pou poze klinik la.
Testimonials are shared with permission and initials only to protect privacy.
FAQ
Operational details for care teams and families.
Meet Your Navigator Team
Licensed RNs practicing in Indiana hospitals who understand both clinical care and cultural barriers
Francesca Prophete, RN
Lead Navigation Specialist & Co-Founder
I see the same Haitian patients return because they couldn't navigate follow-up care. This is preventable with the right support.
Ernst Pierre
Software Engineer & Co-Founder
I build the systems that track patient outcomes and prove ROI. Every navigator interaction is measured and optimized.
Combined Team Credentials
Proven expertise in Haitian healthcare navigation and hospital systems